AL-Soud, Anas. “Preliminary Study on Citizens’ Satisfaction of E-Government Services in Jordan”. Al-Balqa Journal for Research and Studies 21, no. 2 (June 30, 2018): 27–36. Accessed October 10, 2026. https://ajrs.ammanu.edu.jo/ojs/index.php/albalqajournal/article/view/212.